Tour companies : With tourism booming in Uganda as an industry, creative people saw the need to make touring the country easier while they are making money. It is this need that birthed the very many tour operators we have now. When seeking a tour operator, it is important to look out for one that is registered with the Uganda Tourism Board and has a good reputation. It is also important to look out for one that fits the needs for your tour. Tour companies have different packages with different prices and it is paramount to pick one that fits your tour budget while going for Uganda Safaris.
When considering the packages offered by tour companies, you should look out for the accommodation options, the activities to be done the car to be used which most preferably should be a 4 by 4-wheel drive and an open roof and the driving hours. Also look out for the refund package in case of cancellation of the trip.
If the company is registered by the Uganda Tourism Board, is it registered with other crucial bodies? A tour company should not only be registered by Uganda Tourism Board but should also be operating within the laws of Uganda. The company should be registered with AUTO and you should also check out their membership on Safari Bookings. These are some of the easiest ways to check out the company’s registration status. Before listing their members, AUTO first asks for the original registration documents making it a credible source to check a company’s registration.
When making deposits to a tour company make sure that the bank account is registered in the company’s name not an individual. This is because only fully registered companies get company bank accounts. You should as well check the financial position of the company if you can just to be sure that you can be refunded when you cancel and your booked tour is safe and up to the standard you paid for.
Experience also comes to play when booking a tour operator. How long have they been in the industry and how experienced are their workers? It is possible for a company to have been in the industry for long but have inexperienced staff and a company that has just come up to have experienced staff. The newer companies tend to have people that have been working in the industry for long start up their own companies hence the experience. So, check those packages offered and do research to determine experience. You can check out Trip advisor, Safari Bookings and Google business verification for the reviews and ratings (above 4.5) of a company.
After checking reviews and ratings plus experience, call in to the company and observe the customer care. Check out how respondent they are, how they communicate with you and if it is what you expected as a customer. If they communicate well, they are likely to maintain that same care when you book that safari with them.
Many companies meet these standards and all of them cannot be broken down here. However, some of the great companies include;
- Achieve Global Safaris with professional and experienced staff, the service offered by this company leaves you satisfied. The company’s tour packages are custom made to meet you preferred safaris needs and budget. The company has a variety of packages that include but not limited to:- primate and wildlife tours, hiking tours, cultural tours, recreational tours, honeymoon tours among others.
- Focus East Africa Tours just like achieve global safaris is one of the reputable safari companies, offering its clients professional and tailor made services. Focus East Africa tours as the name suggests offers tours to all East African countries plus the Democratic republic of Congo.
- Explore Rwanda Tours; this is another great tour company. The company specializes in private tours to Rwanda, Uganda and DRC.